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Situation: Bartholomew's Luxury Furniture produces handcrafted home goods with lifetime warranties. Bartholomew invests heavily in educating and training his team to help them avoid mistakes
Situation: Bartholomew's Luxury Furniture produces handcrafted home goods with lifetime warranties. Bartholomew invests heavily in educating and training his team to help them avoid mistakes that could lead to defective products. According to The Cost of Poor Quality, what category does this cost belong to
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Marketing Hospitality
Authors: Cathy H C Hsu, Tom Powers, Thomas F Powers
3rd Edition
0471348856, 9780471348856
