SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices Assessment 4 - Project Students are required as a project to design a wedding brochure that not only inspires brides-to be but also promote your professional planning services. Brochure must be attractive, clean, clear and professional to be used to raise brand profile and to promote your products and services. Brochure must include: . Three different price brackets within the target market. These three packages must detail the precise products and services offered within the package cost e.g. menu, service staff, bar details and room hire. . Include a list of additional possible in-house add-ons and extras to maximize the revenue opportunities e.g. floral arrangements provided at extra cost, honeymoon suite provided at extra cost. This list must contain a minimum of 15 possible extras on offer . Include a list of other products and services that could be arranged with external providers on a commission basis for the hotel and charged to the function customer as extras by the hotel (i.e. a balloon ride over the city). . Please include some ideas on how to advise customers about appropriate products. . Clear refund and cancellation policy