SLA Management: Imagine you are a cloud-computing consultant for a company that is developing cloud-based software. One of their critical projects is running behind schedule and the Dev. Manager and the Technical Product Manager are discussing with you whether they can omit the development work needed for enabling and making use of the SLA Management System in their cloud provider. Do you think it would be a good option, or is using SLA Management effectively a necessary tool for any successful software product hosted in the cloud?