Social workers need to know best practice skills and how to identify cultural bias in order to effectively support a client. This assignment will assist you in learning this skill. First, watch "Hanging With Hailey," "Getting Back to Shakopee," or "How Can I Help?" videos located in the Media Index, Chapter 3 and Chapter 17, to evaluate the case manager's direct practice skills using the "Assessing Verbal Barriers to Communication" and "Assessing Physical Attending Behaviors" tables in the Chapter 7 summary of the textbook