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Sofitel is known for providing service as promised, being dependable, and performing services right the first time. In Hospitality speak, we would say that Sofitel
Sofitel is known for providing service as promised, being dependable, and performing services right the first time. In Hospitality speak, we would say that Sofitel scores high points for which of the following? Question 10 options: Reliability Tangibles Assurance Responsiveness Empathy
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Strategic Management Concepts And Cases Competitiveness And Globalization
Authors: Michael A. Hitt, R. Duane Ireland, Robert E. Hoskisson
13th Edition
0357033833, 978-0357033838
