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1. The Securities and Exchange Commission (SEC) implemented electronic reporting based on to develop a common language for financial reporting, improve transparency, and help eliminate manual processes A. IASB B. XBLR C. Java D HTML E XML 2. Which of the following occurs when changes in customer demand cause distortions in the supply chain? A Hiccup anomaly B Production backlash C Bullwhip effect D. Push-pull phenomenon E. Market adjustment 3. Which of the following handles the strategies, processes, and information systems an organization uses to build relationships with customers? A Customer relationship management B. Sales management software C Strategic software D. Customer retention management E. Marketing management 4 Which of the following best describes an enterprise resource planning (ERP) system? A An information system that enables executives to create strategic plans B An integrated suite of applications that support an organization's core business processes C. An information system that automatically schedules production runs D. An information system that connects a supplier to an organization's inventory department E. A set of database systems, or silos, operating separately for each department in an organization 5. eBay and Craigslist are examples of which type of relationship between buyers and sellers? A C20 B. C2G C.B2C D. C2B E. B2B