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Some customers are very difficult to deal with. Two guidelines that salespeople should keep in mind when dealing with these customers are: Question 2 options:
Some customers are very difficult to deal with. Two guidelines that salespeople should keep in mind when dealing with these customers are: Question 2 options: Respect and Empathy Patience and Trust Empathy and Sympathy Patience and Sympathy Respect and Trust
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Managing: A Competency-based Approach
Authors: Don Hellriegel
Eleventh Edition
0324421400, 978-0324421408
