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Sophie, a shift manager in a shoe store, has 4 0 employees on her shift that she directly supervises. The 4 0 workers who report

Sophie, a shift manager in a shoe store, has

40

employees on her shift that she directly supervises. The

40

workers who report directly to Sophie represent her

Multiple Choice

hierarchy of authority.

division of labor.

unity of command.

span of control.

span of direction.

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