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Sophie is a quality manager. Her most recent audit found many issues. She assigned tasks to the management team to address the issues and meet

Sophie is a quality manager. Her most recent audit found many issues. She assigned tasks to the management team to address the issues and meet standards. None of the tasks were completed. At a follow-up meeting, one manager tells Sophie that she doesn't understand the need for these tasks. What should Sophie say? Select all that apply. "Standards help companies serve their customers. We're doing this to keep our customers' business." "We all care about this company, and completing these tasks helps us keep it running." "I suggest you immediately review the corrective action list with your team before I have to escalate." "Maintaining standards is our responsibility. When can you complete the additional tasks?" "The director asked me to make sure that we've addressed all of the issues. I'd like to be able to tell him we've done so

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