Specific problem: conflict between team members

Scenario:Susan is a nurse promoted to director of nursing at the assisted living facility where she works. Susan is excited and happy about her recent promotion and looks forward to making the changes she feels must be made to better the facility. However, she quickly realizes that there is a tremendous amount of drama between the nurses in the facility. Quickly, Susan noticed the separation among the nurses and the increase in gossiping and complaints that had begun to affect the facility. Susan wanted to find a way to intervene before it impacted patient care.

Consider the case scenario you described in week six and assume the change process is proceeding in an effective manner. Address the following:

• Provide a concise introduction for your posting.
• Identify the key stakeholders who are impacted by the change at each of the micro-, meso-, and macro-levels, and discuss how you will engage those stakeholders in the change process.
• Describe one supportive factor within the system that will facilitate your recommended change and an example of one barrier that may occur that would impede your recommended change.
• Provide at least one leadership strategy to address or resolve the barrier; include your rationale.
• Recommend one leadership strategy to sustain the change within a complex system and explain your rationale.
• Conclude with a succinct synopsis of key points and concise self-reflection of how this topic contributes to your growth as a future leader in leadership and management.

Provide references if used