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STAR Interviewing Exercise You have been asked to help interview applicants for the technical service area of your company. It is important that good employees
STAR Interviewing Exercise You have been asked to help interview applicants for the technical service area of your company. It is important that good employees are hired since you are a growing company and you will be working with these new employees. It is also possible you will be supervising some of these new employees. You recently completed a supervision class at IUPUI where the instructor stressed the importance of technical skills to GET a job and interpersonal skills to KEEP a job. You also know that your customers are quick to complain which places a high level of stress on all employees. You learned a STAR concept which the instructor said was very helpful in interviewing potential employees. The applicants past behavior is the best predictor of future behavior at your company. Instructions: Your assignment is to develop STAR questions that will help you learn more about these applicants abilities in: technical skills, interpersonal skills, handling complaints, and handling stress. Develop 2 or 3 questions which will provide STAR information for each of the four behavioral characteristics
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