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Starbucks Coffee purchases and roasts high quality coffee beans and sells them along with espresso beverages, pastries and confections, sandwiches, and recently, wine and beer.

Starbucks Coffee purchases and roasts high quality coffee beans and sells them along with espresso beverages, pastries and confections, sandwiches, and recently, wine and beer. In addition to its retail sales through its own stores, Starbucks also sells coffee beans and bottled Frappuccino drinks through specialty stores and supermarkets. The company has had tremendous success since its inception in its quest to be the most recognized brand in the world. The following table contains data on the number of stores and total revenue by year, depicting the life cycle of the brand over time. The information regarding the number of units in operation over Starbucks Coffees life cycle was taken from the Timeline and annual reports provided on the companys website (www.starbucks.com).

Year

Total units

US units

Revenue (billions)

1999

2498

1996

1.7

2000

3501

2729

2.2

2001

4709

3501

2.6

2002

5886

4272

3.3

2003

7225

5239

4.1

2004

8569

6177

5.3

2005

10241

7353

6.4

2006

12440

8896

7.8

2007

15011

10684

9.4

2008

16680

11567

10.4

2009

16635

11128

9.8

2010

16858

11131

10.7

2011

17003

10787

11.7

2012

18066

12903

13.3

2013

19767

11457

14.9

2014

21366

11962

16.5

2015

23043

12521

19.2

1. Use the data from 1999 through 2015 and construct a chart. What stage of the product life cycle was Starbucks in at the end of 2015? Explain your answer.

2. Would your answer be different if you consider global vs. United States units? Number of total units vs. revenue?

3. What product category would describe the Starbucks brand? What other companies would you consider direct and indirect competitors for Starbucks, and why?

4. In 2008, Starbucks announced plans to close more than 600 of its stores, most of which were opened in 2006. What led to this decision? Was the strategy successful? Explain.

5. What future strategies would you suggest for the Starbucks brand?

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