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Starbucks & Diversity: In Chapter 13 - Managing Diversity and Inclusion, it discusses the incident in 2018 at a Philadelphia Starbucks below and what the

Starbucks & Diversity:

In Chapter 13 - Managing Diversity and Inclusion, it discusses the incident in 2018 at a Philadelphia Starbucks below and what the Starbucks CEO did after the incident. Everyone has biases because we are human. And biases are not just about race and ethnicity. Bias are also around gender and social and economic class/status. It is important to acknowledge your biases and work on them.

Answer the following questions:

  1. What do you think about how the Starbucks' employees handled the 2 men sitting in the restaurant?
  2. What do you think about the police response?
  3. What do you think about the CEO's response?
  4. Does your company offer any training around diversity and discrimination? If yes, please provide 3 things you learned about the last training and was it done as a group either in-person or virtual or a webinar you took on your own? If your company does not offer diversity/discrimination training, what are 3 reasons why you feel your company should offer this training?
  5. Share 1 thing that you will commit to doing, starting today to promote a diverse and discrimination free workplace?

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