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Starbucks in 2 0 1 9 : Is the Company on Track to Achieve Operational Excellence and Attractive Growth? Assignment Questions 1 . Explain Starbucks

Starbucks in 2019: Is the Company on Track to Achieve Operational Excellence and Attractive Growth?
Assignment Questions
1. Explain Starbucks business model. How if at all has it changed over the last two years under Kevin Johnsons leadership?
2. How would you rate Kevin Johnson in terms of the three main managerial areas used to build an organization, as shown in Figure 10.1? Which are strengths, and which are areas for improvement?
3. What is your assessment of Starbucks financial performance over the past two years under Johnsons leadership? (Use the financial ratios in the Appendix of the text or in Figure 4.1 as a guide in doing your financial analysis.)
4. What recommendations would you make to Kevin Johnson to allow Starbucks to strengthen its position in its most important markets?

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