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Statement: Maintenance records indicate that each of a company's five CNC machines need maintenance after 20 hrs of use. The breakdowns have been determined to

Statement: Maintenance records indicate that each of a company's five CNC machines need maintenance after 20 hrs of use. The breakdowns have been determined to be Poisson distributed. The one technician on duty can service a printer in an average of 2 hrs following an exponential distribution. What is the arrival rate? What is the service rate

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