statement of the leadership problem: I chose an organization with a lack of accountability for my portfolio project because there was a clear lack of accountability among the people in my organization. A lack of accountability leads to missed deadlines, incomplete assignments, and an overall decrease in productivity (Oppon, 2021). It affects all team members and departments, creating a ripple effect of inefficiency and dissatisfaction (Oppon, 2021). A lack of accountability not only affects productivity, but can also negatively impact team morale and customer satisfaction. It creates an environment where responsibility is avoided rather than embraced, leading to a decline in the quality of our services (Oppon, 2021). If this issue is not addressed, it could lead to a further decline in productivity, a high turnover rate, and a potential loss of clients due to poor service quality