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STEP 3: MAKING PARETO CHART: According to the affinity diagram, the main issue needs to be focussed came as screen defect which almost 20 customers
STEP 3: MAKING PARETO CHART: According to the affinity diagram, the main issue needs to be focussed came as "screen defect" which almost 20 customers have complained about it. The next significant issue found was the "power on/off issues" few with clicking noise. The summary of defects is tabulated below
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