Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

< rev The board of a major credit card company requires that the mean wait time for customers when they call customer service is

 

< rev The board of a major credit card company requires that the mean wait time for customers when they call customer service is at most 5.00 minutes. To make sure that the mean wait time is not exceeding the requirement, an assistant manager tracks the wait times of 32 randomly selected calls. The mean wait time was calculated to be 5.53 minutes. Assuming the population standard deviation is 1.86 minutes, is there sufficient evidence to say that the mean wait time for customers is longer than 5.00 minutes with a 98 % level of confidence? Step 3 of 3: Draw a conclusion and interpret the decision. Answer 4 Points Tables Keypad Keyboard Shortcuts We fail to reject the null hypothesis and conclude that there is sufficient evidence at a 98 % level of confidence to support the claim that the mean wait time is longer than 5.00 minutes. We fail to reject the null hypothesis and conclude that there is insufficient evidence at a 98 % level of confidence to support the claim that the mean wait time is longer than 5.00 minutes. We reject the null hypothesis and conclude that there is insufficient evidence at a 98 % level of confidence to support the claim that the mean wait time is longer than 5.00 minutes. We reject the null hypothesis and conclude that there is sufficient evidence at a 98 % level of confidence to support the claim that the mean wait time is longer than 5.00 minutes.

Step by Step Solution

3.46 Rating (146 Votes )

There are 3 Steps involved in it

Step: 1

Sol Z test HoMu 5 alpha 002 Calculation of test statis... blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image_2

Step: 3

blur-text-image_3

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Statistics Informed Decisions Using Data

Authors: Michael Sullivan III

5th Edition

978-0134135373, 134133536, 134135377, 978-0134133539

More Books

Students also viewed these Accounting questions

Question

Explain the pages in white the expert taxes

Answered: 1 week ago

Question

Explain what each quartile represents.

Answered: 1 week ago