.Sterling Motor is a telephone or mail-order dealer in British auto parts. Sterling has six telephones for receiving orders. Order takers answer the telephones, check inventory availability, and prepare picking tickets for the warehouse stock pickers. One order may consist of several lines, with a different part or multiple of a part ordered on each line. Each order taker can prepare picking tickets at a rate of one line every three minutes. The telephones are normally answered weekly from 6 a.m. to 4 p.m., Pacific time. Stock pickers can fill and package parts at a rate of one line every five minutes. Sterling employs eight stock pickers, who normally work weekdays from 8 a.m. to 5 p.m. (except for lunch hours).

a. What is the effective capacity of order taking in line per week? Stock picking?