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Steve Blass owns two fast-food restaurants in Delaware, one located in Stanton and another located in Newark. Steve has recorded customer satisfaction ratings for both
Steve Blass owns two fast-food restaurants in Delaware, one located in Stanton and another located in Newark. Steve has recorded customer satisfaction ratings for both locations on a scale of 1 to 5 (5 = most satisfied). The following table summarizes the data:
Number of Customers
RatingStantonNewark
1412
21212
3818
43615
52018
a) Calculate the mean satisfaction rating at each location
b) Calculate the standard deviation of each distribution
c) What conclusion can be drawn from these results.
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