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Steve Blass owns two fast-food restaurants in Delaware, one located in Stanton and another located in Newark. Steve has recorded customer satisfaction ratings for both

Steve Blass owns two fast-food restaurants in Delaware, one located in Stanton and another located in Newark. Steve has recorded customer satisfaction ratings for both locations on a scale of 1 to 5 (5 = most satisfied). The following table summarizes the data:

Number of Customers

RatingStantonNewark

1412

21212

3818

43615

52018

a) Calculate the mean satisfaction rating at each location

b) Calculate the standard deviation of each distribution

c) What conclusion can be drawn from these results.

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