Strategic analysis of operating income (continuation of 12-33). Refer to Problem 12-33. As a result of the actions taken, quality has significantly improved in 2017 while rework and unit costs of the Orlicon have decreased. Scott has reduced manufacturing capacity because capacity is no longer needed to support rework. Scott has also lowered the Orlicons selling price to gain market share and unit sales have increased. Information about the current period (2017) and last period (2016) follows.

* A kit is composed of all the major components needed to produce a DVD player.

Conversion costs in each year depend on production capacity defined in terms of kits that can be processed, not the actual kits started. Selling and customer-service costs depend on the number of customers that Scott can support, not the actual number of customers it serves. Scott has 140 customers in 2016 and 160 customers in 2017.

Identifying and managing unused capacity (continuation of 12-34). Refer to the information for Scott Company in Problem 12-34.

Required:

1 - Calculate the amount and cost of (a) unused manufacturing capacity and (b) unused selling and customer-service capacity at the beginning of 2017 based on actual production and actual number of customers served in 2017.

2 - Suppose Scott can add or reduce its selling and customer-service capacity in increments of 10 customers. What is the maximum amount of costs that Scott

3 - Scott, in fact, does not eliminate any of its unused selling and customer-service capacity. Why might Scott not downsize?