Strategic Management

1. Which of the four performance measures/metrics do you think is the most important? Why?

2. Most banks open at 9 a.m. Assuming you are the first customer to be served with your transaction, do you think it would take you.

a. shorter than the average flow time?

b. Longer than the average flow time Please support/validate your choice.

3. In measuring market performance, identify five (5) qualitative evaluation concerns and expound on their relevance.

a.

b.

c.

d.

e.

4. In general, enumerate 5 greatest challenges of most businesses right now.

a.

b.

c.

d.

e.

Consequently, give also 5 reasons why managers should share such information or situation to employees.

a.

b.

c.

d.

e.

5. In Financial Performance, choose one from among the Liquidity Measures you find the most significant. Justify your option.