Strategy, Balanced Scorecard, and Strategic Profitability Analysis

Examine and discuss how to use the balance scorecard to improve financial performance of an organization.

• What is the balance scorecard and how does it impact the strategic plan?
• Discuss and describe the development and use of the strategy map.
• Examine and discuss the four key perspectives of the balance scorecard.
• How can the balance scorecard be used to improve quality within the organization?