STRATFORD IRON WORKS Stratford Iron Works is a small shipyard on the east coast dedicated to ship overhaul. Stratford focuses on obtaining government contracts for overhauling naval ships. The work that Stratford does is seen as a commodity in the industry. Work tasks are very basic and outcomes are similar regardless of the company providing the service. In most cases work is contracted to the lowest bidder. However, when a bid is accepted the company must provide the service within a very specific timeframe, and must clearly meet minimum expectations for quality. This requires Stratford to maintain a quality workforce that is capable of rapid production. The position of pipefitter is particularly critical for success