Strawberry Hill is a local Inn that has been operating in the state of Rhode Island for over 70 years. Run by successive generations of the Hollins family, the Inn has prided itself on providing top quality accommodations in a comfortable seaside retreat. But new family owners have some concerns and they need your help. Read the scenario and respond to the Checklist items. CHECKLIST: Examine the accounting procedures at the hotel. What procedures do you find to be a problem? Explain why. Evaluate the current hotel accounting system. Make some recommendations about the system they use in general. Make your recommendations as to how Strawberry Hill Inn can increase In-House sales and improve the overall office operation.
Unit 7 [AB206: Hotel Management and Operations] Assignment\tDetails\tand\tRubric Read the Scenario and then respond to the Checklist items below. Strawberry Hill is a local Inn that has been operating in the state of Rhode Island for over 70 years. Run by successive generations of the Hollins family, the Inn has prided itself on providing top quality accommodations in a comfortable seaside retreat. Since the daughter Sylvia and her husband Kyle have taken over the management they have realized there might be some problems with the accounting system. Neither Sylvia or Kyle are accountants so they ask their friend (you) to review their current system as they know you have taken a course at Kaplan University in Hotel Management and Operations. They would appreciate any advice you could offer. You let them know you are not an accountant but will at least look at the situation and try to discern at least initially if there are indeed some problems and what those might be. On September 10, 2011 you review the Accounting ledger that is the original family icon's personal accounting \"system\" as has been passed down to the current owners . It has columns: PAID & OWED The Hotel room costs $250.00 a night. This is one of the current entries: PAID Room: Daniels (2) Deposit for 12/3 for 2 adults Aug. 22-28, departure Aug. 29 Food: 2 lunches @ 40.00 Gifts: one scarf ($35.00) one purse ($58.00) Room Service: 8/25 - Breakfast for 2@ $32.15 $250 cash OWED $1,000 $35.00 $32.15 Note: Credit card rejected on 8/29 - follow up with client The Front Desk Manager updates the ledger on a daily basis after receiving the hand written receipts and updates in the ledger from the Desk clerk. The Gift shop and Room service department send in their receipts by posting an e-mail to the Front Desk clerk who prints off the charges and posts them by hand to each guest account in the ledger each morning. If a guest is checking out the Desk Clerk calls each department to make sure there are not any other charges before issuing a paid receipt. Disclaimer: The organization and characters depicted in this exercise are fictional. Any resemblance to real organizations or individuals is purely coincidental. Unit 7 [AB206: Hotel Management and Operations] CHECKLIST: Examine the accounting procedures at the hotel. What procedures do you find to be a problem? Explain why. Evaluate the current hotel accounting system. Make some recommendations about the system they use in general. Make your recommendations as to how Strawberry Hill Inn can increase In-House sales and improve the overall office operation. Respond in a 1-2 page APA styled and formatted paper and submit it to the Dropbox before the end of the unit. Grading Rubric Per Cent Possible Score For This Project: Kaplan 100 40 Per Cent Points Points Content per checklists: Possible possible Earned Answer provides correct and complete information demonstrating analysis and critical thinking: Examine the accounting procedures at the hotel. What procedures do you find 30% 12 to be a problem? Explain why. Evaluate the current hotel accounting system. Make some recommendations 35% 14 about the system they use in general. Make your recommendations as to 6 15% how Strawberry Hill Inn can increase In-House sales and improve the overall front office operation. 80% 32 Writing, spelling and grammar/1-2 page APA paper 20% 8 100% Your Project Score: 40 Unit 7 [AB206: Hotel Management and Operations]
