Stubs-R-Us is a local event ticket broker. Last year, the company sold 1,000,000 tickets with an average commission of $5. Because of the general economic climate, Stubs expects ticket volume to decline by 20 percent. In addition, employees at a local insurance company headquarters accounted for 7 percent of Stubs volume. The headquarters relocated to another state and all the employees closed their accounts.

Offsetting these factors is the observation that the average commission per sale is likely to increase by 12 percent because the average ticket prices are expected to be larger in the coming year.