Students will use their expertise in job analysis/description, recruitment, selection, decision-making, and performance appraisal to complete the assignment.

218 PART THREE Staffing Activities: Recruitment EXHIBIT 5.4 Recruitment Guide for Director of Claims Position: Director, Claims Processing Reports to: Senior Director, Claims Processing Qualifications: 4-year degree in business 8 years' experience in health care, including 5 in claims, 3 of which should be in management Relevant labor market: Regional Midwest Timeline: week of 1/17: Conduct interviews with qualified applicants 2/1/11: Targeted hire date Activities to undertake to source well-qualified candidates: Regional newspaper advertising Post job opening on company website Request employee referrals Contact regional health and life insurance associations Call HR departments of regional health and life insurance companies to see if any are outplacing any middle managers Contact, if necessary, executive recruiter to further source candidates Staff members involved: HR Recruiting Manager Senior Director, Claims Processing VP, Human Resources Potential peers and direct reports Budget: $3,000-$5,000 periodically issue reports on how timely and accurately the applicant's informa- tion is being processed. The process of managing data and records has been transformed by online applications." Indeed, one might characterize it as a double-edged sword. On the one hand, data entry and record maintenance are facilitated in that applications are immediately transferred into a searchable standardized database. Online applica- tions often permit candidate screening by checking qualifications and administer- ing online skills tests. This can greatly reduce the time spent weeding out resumes sent in by unqualified candidates. On the other hand, online applications generate