SUCCESSFUL EMPLOYEE COMMUNICATIONS -MANAGEMENT STYLE APPLIED

COMPLETE THE FOLLOWING DISCUSSION QUESTIONS AFTER VIEWING THE VIDEO RESOURCES:

1. Using concepts from the text and outside sources, develop a basic framework/structure for a training program on effective management.
2. Discuss some of the ways you can communicate the following topics to the employees: changes to benefits, training opportunities, compensation plans, and succession plans.

CASE:MANAGEMENT STYLE APPLIED

You recently completely overhauled several aspects of employee benefits, including health insurance and compensation packages. You have also developed clear succession plans and career development plans to assist in the retention of your current employees. You are pretty excited about the changes and feel they are better for the employees, while costing your organization less money. These plans came from your development of a strategic plan and goals set last year. You think these plans will result in lower turnover.

However, in four recent exit interviews, the former employees mentioned the lack of communication from your department on the changes you made. They said they did not feel well informed and are disappointed they were not notified. In addition, they complained of micromanagement on the part of two particular managers. They said they spend half of their day responding to their managers with project updates, instead of working on the projects themselves. As you begin to think about these exit interviews, you realize that development of the strategic plan and implementing it simply isn't enough; you must communicate the changes to employees as well. You also have a bit of concern about the management styles mentioned and think it might be a good time to offer training on effective management to your entire company.

As mentioned in class, please thoughtfully respond to at least one fellow student's post.

CHAPTER VIDEO RESOURCES:

Developing good listening skills:

http://www.youtube.com/watch?v=7AxNI3PhvBo(Links to an external site.)

Active listening in mentoring and coaching:

http://www.youtube.com/watch?v=fQxJmiTQV0c(Links to an external site.)

Examples of nonverbal communication:

http://www.youtube.com/watch?v=vpPX70V_zIY(Links to an external site.)

A funny animation explaining the importance of precise communication:

http://www.youtube.com/watch?v=JwjAAgGi-90&feature=related(Links to an external site.)

Nonverbal communication:

http://www.youtube.com/watch?v=ZUXtGQkJcQ0&feature=related(Links to an external site.)

Management and Leadership styles:

http://www.youtube.com/watch?v=9oCNW6snPSE(Links to an external site.)

http://www.youtube.com/watch?v=CEMmMrnOcmo&feature=related(Links to an external site.)