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Successful skills development programs are characterized by all of the following except: a . a turning prism. b . directed empowerment. c . a state

Successful skills development programs are characterized by all of the following except:
a. a turning prism.
b. directed empowerment.
c. a state of informed optimism.
d. a dynamic process that changes as there is a need for employees to change.
e. a consistent view of the firm so that the firm is not distracted from its mission.

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