Sue is hearing impaired and is currently working in a busy office. Her manager has recently changed and her new manager has no real understanding of Sue's hearing impairment. Sue has spoken to her manager once about her hearing impairment, but the new manager is busy settling in so they haven't had time for an indepth talk. Sue's manager was fantastic and made the necessary adjustments to the workplace to accommodate Sue's needs. The new manager has just announced that another two people will be moving in to their shared workspace, which will mean a huge increase in noise which will impact negatively on Sue's ability to do her job. Sue is very stressed and has come to talk to you about what she should do, how to approach her new manager as she doesn't want to cause problems and lose her job.

1. How will you prepare for your meeting with Sue?
2. Will you need to make any adjustments and implement tailored communication strategies for Sue as an individual and manager along with the 2 new colleagues as a group?

1. What advice will you give Sue regarding her workplace situation?