Suitability and reliability are two examples of quality in terms of buying materials, goods, or services.

Provide an example of a "best buy" from your experience working on a project at Amazon where quality aspects were not met in accordance to the text definition of quality dimensions. What aspect of quality could be improved for future projects?

(Reference for Tutor) Text definition of Quality Dimensions:

Performance: The primary function of the product or service.

Features: The bells and whistles.

Reliability: The probability of failure within a specified time period.

Durability: The life expectancy.

Conformance: The meeting of specifications.

Serviceability: The maintainability and ease of fixing.

Aesthetics: The look, smell, feel, and sound.

Perceived quality: The image in the eyes of the customer.