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Summary: With 2 7 0 , 0 0 0 employees in 2 2 countries, Aramark wanted to motivate its employees who clean airplanes for Delta
Summary: With employees in countries, Aramark wanted to motivate its employees who clean airplanes for Delta and Southwest Airlines. Turnover of the lowpaid, largely immigrant staff was high while morale was low. Wallets and other valuables left on planes disappeared. After years of efforts to increase motivation, revenue rose from $ million to $ million.
What motivation theories apply to the workers at Aramark?
If you were the manager of these employees, what would you do to motivate them? Be honest regarding your personal management style and beliefs rather than trying to be like Roy Pelaez.
What are some possible barriers to the effectiveness of your motivation ideas? What could you do to overcome them?
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