Supply management may indirectly contribute to the organization's competitive advantage by, select one:

A. Improving customer satisfaction

B. Improving supplier lead times

C. Reducing prices paid to suppliers

D. reducing annual spend

E. process standardization.

If a process is stable and predictable, select one:

A. it produces the same exact result each time the activity is performed

B. random causes have been detected and eliminated

C. the probability of it meeting customer specifications can be predicted.

D. the process averages a varying number of standard deviation

E. common causes have been eliminated through process change