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Suppose that you are hired to analyze an emergency department ( ED ) of a hospital system and make recommendations with the objective of improving

Suppose that you are hired to analyze an emergency department (ED) of a hospital system and make recommendations with the objective of improving the operations and service quality.
ED patients are classified into two general types (based on condition severity): 1) Non-critical Patients (NCP): patients with conditions such as flu, cuts, or sprains; 2) Critical Patients (CP): emergency patients with life-threatening or serious conditions such as poisoning or bone fractures. Based on the historical data on patient arrivals, the arrival rates are estimated as in Table 1.
Table 1. Patient Arrival Rates (Number of Patients per Hour)
Non-critical Patients- Day of Week Monday-Friday Saturday-Sunday Critical Patients-
Day of Week
Monday-Thursday Friday-Saturday Sunday
Arrival Rate During Time Period 00:00-06:00
0.10.5
06:00-12:0012:00-18:0018:00:24:00
120.2
11.50.8 Arrival Rate During Time Period 00:00-06:0006:00-12:0012:00-18:0018:00:24:000.30.522
1.50.51.51.5
1.50.50.40.4 ED consists of two front desk counters (with a registration officer at each counter), two standard treatment rooms (generally used for NCPs), and one trauma room (used only for CPs). How much create use?

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