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Suppose that you are hired to analyze an emergency department ( ED ) of a hospital system and make recommendations with the objective of improving
Suppose that you are hired to analyze an emergency department ED of a hospital system and make recommendations with the objective of improving the operations and service quality.
ED patients are classified into two general types based on condition severity: Noncritical Patients NCP: patients with conditions such as flu, cuts, or sprains; Critical Patients CP: emergency patients with lifethreatening or serious conditions such as poisoning or bone fractures. Based on the historical data on patient arrivals, the arrival rates are estimated as in Table
Table Patient Arrival Rates Number of Patients per Hour
Noncritical Patients Day of Week MondayFriday SaturdaySunday Critical Patients
Day of Week
MondayThursday FridaySaturday Sunday
Arrival Rate During Time Period::
:::::::
Arrival Rate During Time Period :::::::::
ED consists of two front desk counters with a registration officer at each counter two standard treatment rooms generally used for NCPs and one trauma room used only for CPs How much create use?
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