Suppose you wish to assess the current state for data entry process. One of the data entry fields requires entry of a date. For this field operators may put in (1) a date earlier than the actual date, (2) later than the actual date, or (3) missing the date. Counting defects for this field using 3 defect opportunities per unit (for data entry), would be an example of:

a. Playing the numerator game

b. Playing the denominator game

c. Playing the stability vs. capability game

d. Playing the system design vs. operations blame game