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Sure. The tri-component attribute model contains three factors that affect the attitude of an individual toward a service or product: cognitive, affective, and conative. The

Sure. The tri-component attribute model contains three factors that affect the attitude of an individual toward a service or product: cognitive, affective, and conative. The cognitive component concerns the consumer's knowledge. The affective component concerns the consumer's emotions. And the conative component concerns the consumer's probability of selecting a product or service

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