taba_momin_aum_edu_kw/_layouts/15/onedrive.aspx?id=%2Fpersonal%2Fmujtaba_mom Chapter Coverage: Chapter 5: Stress NAME OF THE STUDENT UNIVERSITY ID NO. INSTRUCTIONS: Read the below discussed situation and answer the following questions using the provided resources, your course textbook (Chapter 5: Stress) & your own relevant ideas/insights based on the online learning sessions/interactions: (50 x 2 = 100) Nourah works as a bank teller at Gulf National Bank. She has recently received instructions from her supervisor that all tellers will be evaluated based on the number of people they assist at their window/counter per day. Serving more customers means higher performance effectiveness. The number of customers visiting the branch is also constantly increasing. However, Nourah is also expected to follow the bank's number one goal of customer satisfaction. Recently, the bank has hired Hamad as a trainee for the supervisor position. Two days into his new job, he was asked to take up all the responsibilities of a regional supervisor. Hamad was given very few instructions or guidelines about how things are supposed to be done. He was expected to learn on the job. On the personal front, Hamad is also preparing for his wedding ceremony. He is keen to ensure that everything goes well with regard to his wedding celebrations. Hamad is noticing that the stressors which he is experiencing are causing him to feel anxious and sometimes even depressed. However, to deal with these circumstances he is trying to distance himself from his problems at work by thinking about the positive things in his life. 1. Discuss, in detail, the kind of stressors that Nourah is experiencing in her job. What do you think could be some of the consequences of those stressors? How can the bank help her cope with those work demands? 2. Discuss, in detail, the kind of stressors that Hamad is experiencing. Explain the strain that Hamad's circumstances are causing. How do you think, Hamad is trying to cope with those stressful demands? IMPORTANT NOTES: You are expected to answer these questions comprehensively with detailed explanation and examples wherever applicable (at least 4 page answer for each question). Please answer each part of the question in a separate paragraph and cite relevant sources that you refer to in APA style. If you have any doubts or questions, please feel free to discuss the same with your instructor during mail. of 1 o 1 e acer taba_momin_aum_edu_kw/_layouts/15/onedrive.aspx?id=%2Fpersonal%2Fmujtaba_mom Chapter Coverage: Chapter 5: Stress NAME OF THE STUDENT UNIVERSITY ID NO. INSTRUCTIONS: Read the below discussed situation and answer the following questions using the provided resources, your course textbook (Chapter 5: Stress) & your own relevant ideas/insights based on the online learning sessions/interactions: (50 x 2 = 100) Nourah works as a bank teller at Gulf National Bank. She has recently received instructions from her supervisor that all tellers will be evaluated based on the number of people they assist at their window/counter per day. Serving more customers means higher performance effectiveness. The number of customers visiting the branch is also constantly increasing. However, Nourah is also expected to follow the bank's number one goal of customer satisfaction. Recently, the bank has hired Hamad as a trainee for the supervisor position. Two days into his new job, he was asked to take up all the responsibilities of a regional supervisor. Hamad was given very few instructions or guidelines about how things are supposed to be done. He was expected to learn on the job. On the personal front, Hamad is also preparing for his wedding ceremony. He is keen to ensure that everything goes well with regard to his wedding celebrations. Hamad is noticing that the stressors which he is experiencing are causing him to feel anxious and sometimes even depressed. However, to deal with these circumstances he is trying to distance himself from his problems at work by thinking about the positive things in his life. 1. Discuss, in detail, the kind of stressors that Nourah is experiencing in her job. What do you think could be some of the consequences of those stressors? How can the bank help her cope with those work demands? 2. Discuss, in detail, the kind of stressors that Hamad is experiencing. Explain the strain that Hamad's circumstances are causing. How do you think, Hamad is trying to cope with those stressful demands? IMPORTANT NOTES: You are expected to answer these questions comprehensively with detailed explanation and examples wherever applicable (at least 4 page answer for each question). Please answer each part of the question in a separate paragraph and cite relevant sources that you refer to in APA style. If you have any doubts or questions, please feel free to discuss the same with your instructor during mail. of 1 o 1 e acer