Table 1. Likelihood of Telecare Adoption by Potential Customers (2020) Note-this data is from an actual survey by the author conducted in 2020 Out-of-Unit Parents/Fam/Fr In-Unit Spouse lends or Self Telecare Use if offered by- Extremely unlikely our current healthcare provider. Count 3 % within Out-of-Unit v. In- Unit Care 1.8% Total 10 13 5.3% 3.6% Somewhat unlikely Count 4 15 19 % within Out-of-Unit v. In- Unit Care 2.4% 8.0% 5.3% Total Neither likely nor unlikely Count 16 29 % within Out-of-Unit v. In- Unit Care 9.4% 15.5% 45 12.6% Somewhat likely Count 61 61 122 % within Out-of-Unit v. In- Unit Care 35.9% 32.6% 34.2% Extremely likely Count 86 72 158 % within Out-of-Unit v. In- Unit Care 50.6% 38.5% 44.3% Count 170 187 357 % within Out-of-Unit v. In- Unit Care 100.0% 100.0% 100.0% Table 2. Monthly Acceptable Price Range for Telecare - Survey Data from Potential Customers (2020) Note-this data is from an actual survey by the author conducted in 2020 Acceptable Price (Price Ranges) Valid Frequency Percent Percent Cumulative Percent Valid Table 3. Boston Telecare Pricing and Cost Structure by Option Table 3: Fee and Cost Structure for Potential Options Variable Annual Option Price Cost Variable Cost Option 1-B2C One time set-up Fee $100 One time set-up Costs Tablet $50 $0 Home visit $200 $0 Testing and trouble shooting $80 $0 Monthly licensing fee $65 $780 Monthly licensing support cost $30 $360 Monthly active 24/7 monitoring fee $200 $2,400 Monthly active 24/7 monitoring cost $100 $1,200 Option II- B2B One time set-up Fee $70 50 One time set-up Costs $0 Tablet Site visit $40 $0 $100 Testing and trouble shooting $40 $0 Monthly licensing fee $55 $660 Monthly licensing support cost $30 $360 Monthly active 24/7 monitoring fee $120 $1,440 Monthly active 24/7 monitoring cost $100 $1,200 Table 4. Fixed Costs Incurred for Potential Options (Per Month) Table 4: Fixed Costs Incurred for Potential Options (Per R&D Sales Month) Option I $ 15,000 $ 20,000 Marketing Customer Support $19,000 Training Total Note: $ 23,500 $ $ 77,500 Option II $15,000 $ 18,000 $12,500 $12,000 $ 8,000 $ 65,500 R&D cost for option I are for option 2 are consists of developing new functionalities, configuration testing and infrastructure configuration support. 15-20% of costs. Due to increased competition and the need to advertise and promote, 15-25% of costs are consumed by sales and marketing expenditure. Support costs include the costs associated with the help desk and customer support to manage customer queries and directing them in how to set up and operate the application. 10 and 15%. . Training of intermediary support/trouble shooting staff. Page 10 of 12