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table [ [ Service , Description,Processing Time, table [ [ Resource Used ] , [ matomated washin ] ] ] , [ A

\table[[Service,Description,Processing Time,\table[[Resource Used],[matomated washin]]],[A. Wash,Exterior car washing and drying,11min,\table[[machine],[matomated waxing],[machine]]],[B. Wax,\table[[Exterior car waxing],[Wheel cleaning]],8min,1 employee],[C. Wheel cleaning,\table[[Detailed cleaning of all wheels],[Interior cleaning],[Detailed cleaning inside the car]],17min,1 employee],[D. Interior cleaning,,,]]
The company offers the following packages to their customers:
Package 1: Includes only car wash (service A).
Package 2: Includes car wash and waxing (services A and B).
Package 3: Car wash, waxing, and wheel cleaning (services A, B, and C).
Package 4: All four services (A, B, C, and D).
Customers of CC Car Wash visit the station at a constant rate (you can ignore any effects of variability) of 42 customers per day. Of these customers, 34 percent buy Package 1,18 percent buy Package 2,17 percent buy Package 3, and 31 percent buy Package 4. The mix does not change over the course of the day. The store operates 12 hours a day.
a. What is the implied utilization of the employee doing the wheel cleaning service? (Round the answer to 2 decimal places.)
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