Tadgh works in a residential group home for adults with physical disability. The routine includes a weekly group outing for the residents. All residents must attend, as staffing levels do not allow for staff to remain at the group home to supervise residents who do not participate in the outing. Not all residents get their first choice of outing and Tadgh tries to make this fairer by allowing residents to take turns choosing the outing each week, but residents are not happy with this. Tadgh has discovered that the low levels of staffing in the group home have occurred because the manager agreed to share his allocation of staff with another group home which is supervised by his fiance. Tadgh is aware that this is an ethical issue which affects service and practice standards. Question 7 What are two indicators Tadgh can use to identify work practices that need to be improved? Question 8 Describe how Tadgh should go about developing a new policy regarding the activities. Question 9 List two processes Tadgh could use to engage residents in the review of the current activity process