Take a moment to reflect on your class experiences. The ultimate goal of this class is to forever shape the way you view communication in its many forms - written, verbal, non-verbal, informal, formal, et al. The hope is that you take what you learned in this course with you into the workplace and that the skills learned here make you a better colleague, boss, representative, customer. With that in mind: 1. What is the most valuable thing that you learned about communication in this class and why? 2. What is the one thing you know will forever stay with you because of this course? 3. What do you plan to do with your knowledge?