Take Home Assignment 2 - "What" Assigned The following is a poor example of a bad news message. Rewrite this letter using appropriate language and letter plan. Apply concepts introduced in the course. Dear Mr. Wong. I regret to inform you that we must reject your request for a replacement of the damaged desk We must refuse because we did not cause the damage. The damage was caused by the truck driver that you hired for delivering your table. We offered to provide our own transportation, free of charge to you, but you wanted your brother to collect and deliver the table. The desk was in perfect condition when it left our factory, so it must have been your brother's carelessness that has spoiled your furniture. We can't possibly be held responsible for this damage. We hope you will understand our position. We are sorry that you have received damaged goods, and that this has caused you inconvenience, and we apologize Yours sincerely, 3 B English (United States) Notes Comments 5896 23