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Talking to a representative at Service Canada over the phone (1-800-206-7218) involves a waiting time of 2 hours on an average (personal experience). List and

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Talking to a representative at Service Canada over the phone (1-800-206-7218) involves a waiting time of 2 hours on an average (personal experience). List and explain the four waiting line strategies and design each of these strategies as a recommendation to Service Canada. 9

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