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talks about a company or an industry. Apply the concept of the balanced scorecard from Chapter 12 to the article. The balance scorecard can be
talks about a company or an industry. Apply the concept of the balanced scorecard from Chapter 12 to the article. The balance scorecard can be something the company/industry is using or they might nee 
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Operations Management
Authors: William J. Stevenson
13th edition
1259667472, 978-1259667473
