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Tanjak Corporation manager, Mr Atan is part of a management team that for several months has been discussing plans to develop a new AIS.

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Tanjak Corporation manager, Mr Atan is part of a management team that for several months has been discussing plans to develop a new AIS. Rumours about the major organisational changes that may be required to implement the strategic plan have been circulating for months. Several employees who are very anxious about the expected changes have confronted Encik Atan to ask him directly about them. Required: a) Briefly explain FOUR (4) reasons why companies change existing system. (8 marks) b) Describe THREE (3) possible reasons why behavioral problems occur when Tanjak Corporation plans to introduce a new AlS. (9 marks) c) Discuss TWO (2) actions that Tanjak Corporation can take to alleviate the resistance. (8 marks)

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