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Target: To discuss the concepts of conflict and negotiation in organizational settings. Instructions: Submit answers to the following five questions: List and explain the four

Target: To discuss the concepts of conflict and negotiation in organizational settings.

Instructions: Submit answers to the following five questions:

List and explain the four levels of conflict.

What are the six stages of conflict?

List and explain the five alternatives for conflict resolution provided by the Kilmann-Thomas Model.

List the six steps of the negotiation process provided by Walker and Harris (1995).

What are the four primary rules of thumb of principled negotiation?

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