TASK 1: IDENTIFY, MONITOR AND REVIEW 20 Marks

Your task is to:

Upon completion of your review of the above feedback and business summary (available on eLearning), you are to provide the Owners (Emma Supreme & Rufus Clarendon) the following a Report (please see Appendix 2 for format instructions) (minimum of 500-600 words) that documents the following:

An overview of the situation

A new description of the task sequence for customers ordering of food and beverage

oin person and

ovia the online ordering portal

This can be:

I.A Checklist or

II.Standard Operating Procedure (please refer to eLearning for "HM_Template 1_Standard Operation Procedure")

Provide examples of specific problems raised, what were the issues and what were the potential reasons for these?

Explain how you will implement the corrective action and what support strategies you propose to correct the issue (e.g. Staff Training)

Explain how you will monitor the success of the corrective actions and/or support strategies

Please refer to Appendix 3 for Marking Criteria.

ACA Restaurant Caf

Operational Report

Name- Jashandeep Kaur

Student ID- 201862389

Date-

Executive Summary

Overview of subject matter

Methods of Analysis

Findings and Recommendations

Table of contents

Contents

Page no.

Introduction

Body

Conclusion

Reference list

Appendix

Introduction

Body

Conclusion

Reference List

Appendix

Solve this please