TASK 11]. Based on the email and its attachment, you are to complete the following task: 1. Review scenario and conduct research and analysis: a] bi 9} Review the information in the scenario and analyse the company's strategic objectives and identity the change needs. Maire notes on your analysis for use in your plan as outlined below. Review existing policesipractices at CBSA against strategic objectives and the need for change and make notes identifying changes needed to use in your reporL Policies and procedures are accessible via the CBSA website. Identify it the change is reguired due to performance gaps, business opportunities or threats, or management decisions. Conduct research on change management the issues and practices including barriers that can impact on change and best practice change management strategies. Also, research trends in Business to Business {B2B} service providers in Australia and analyse the impact on CBSA's organisational objectives as per the scenario information. Consider major operational change requirements and recommended order oi priority. You will need to identify your sources of information to show that you have identied expert guidance on change management so make notes on all the sources of irriormation you identify and use. 11. Note: you will not need to submit your research notes until you have completed Part B of this assessment task