Task 2: Contribute to workgroup activities

Subtask 2.1: In this task, you are required to do stocktake products store in fridge /freezer using the given template and with the help of team members. During the task, you are expected to ensure the following:

Provide support to team members to ensure goals are met by:

oHelping colleague

oUndertaking extra task if necessary

Contribute constructively towards common goals and tasks according to organisational requirements

Share information relevant to work with team members to ensure designated goals are met.

Team members responsibilities for stocktake:

• Sous chef (You): Responsible for making entries in stocktake sheet.
• Team member two (2): Responsible for counting
• Team member three (3): Responsible for identifying crucial details like:
• The expiry date of the product
• Category of the product

Stocktake sheet

Item

Category

Quantity

Use by/Expiry date

Comment

Subtask 2.2:

Scenario: During the stocktake, your team member has discovered that cooked food and uncooked food are stored together in a fridge/freezer. This is a breach of safe food handling practices. As per the organisational policy and procedures, you must communicate any breach ofsafe food handling practicesto the Head Chef.

But your team members think that it is a small mistake and it should not be reported because the person responsible for it might have to face severe repercussion if it is reported. Now you and your team members are at conflict, and it is delaying the stocktake.

To deal with this situation and to resolve the conflict, you have decided to seek the assistance of the senior colleague for which you are required to arrange a meeting with the senior colleague.

The following will be the participants of the meeting:

• You
• Senior colleague (Trainer/assessor/classmate)

The agenda of the meeting is to seek effectively deal with conflict.

Before the meeting, you need to:

• Prepare meeting agenda using the template provided.

During the meeting, you need to:

• Apply questioning and listening techniques to check or confirm understanding.
• Explain the situation to the senior colleague

Senior colleague will advise you to do the following:

• Ask questions to understand expectations.
• Recognise different perspectives.
• Watch out for emotional triggers.
• Focus on preventing escalation.
• De-escalate the conflict.
• Stay calm.
• Inform team members about the importance of safe food storage practices.

After the meeting, you must complete the "Minutes-of-Meeting" template provided below.

Meeting agenda template:

Date/Time:

Location:

Chairperson:

Meeting Attendees:

Full names and roles

Agenda Item/Topic

Discussion/Outcomes

Action Officer

Due Date

Welcome

(Agenda item 1)

Topic?

(Agenda item 2)

Topic?

(Agenda item 3)

Topic?

Summary

Overall Summary

Decision/s

Action/s if any

Next Meeting Time/date

Meeting closed at:

Minutes are a true and accurate record of the meeting

Approved/confirmed by whom?

Meeting minutes template:

Minutes of Meeting

Meeting Objective:

Attendees:

Venue:

Date:

No.

Points Discussed

Actions Suggested

Target Date

Signature of attendee 1:Signature of attendee 2:

Signature of attendee 3:Signature of attendee 4:

Subtask 2.3:You have decided to act on the constructive feedback provided by your senior colleague. For which you are required to prepare & deliver a presentation on the safe food storage practices.

Note: The presentation must include 6-8 slides.

The presentation should cover the following:

• Temperature danger zone
• High-risk foods
• Storing thawed food
• Storing raw food and cooked food