Question
Task 2: Preparation for, and challenges with, behavioural change programmes 2 (a) What actions could the retail organisation take to help ensure that the SM's
Task 2: Preparation for, and challenges with, behavioural change programmes 2 (a) What actions could the retail organisation take to help ensure that the SM's goals align with theirs?(8) (b) Explain why the SM appears to have a mainly 'transactional' leadership style.(12) Note: You should support your answer, where applicable, using relevant information from the scenario. (c) The GHSM thinks a blame culture exists at the supermarket. (i)Explain why the GHSM might think this.(6) (ii)How could the retail organisation develop a no-blame culture at the supermarket?(10) Note: You should support your answer, where applicable, using relevant information from the scenario. (d) The retail organisation decides to use a behavioural change programme to improve safety performance at the supermarket. (i)For the programme to be a success, what actions could the retail organisation take, before the behavioural change programme is implemented?(10) (ii)What barriers could affect the success of the behavioural change programme following implementation?
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